Terms of Service

1. Acceptance of Terms

By accessing and using 918 Pros ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Service

918 Pros is a contractor directory platform that connects homeowners and businesses in the Tulsa, Oklahoma area with licensed, verified contractors specializing in HVAC, plumbing, roofing, and related services. We provide:

• A searchable directory of contractors
• Contractor profiles with reviews and ratings
• Quote request and contact facilitation
• Educational content and resources

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services, including when submitting contact forms, requesting quotes, or leaving reviews.

3.2 Prohibited Conduct

You agree not to:

• Use our services for any illegal purpose
• Post false, misleading, or fraudulent information
• Harass, abuse, or harm other users or contractors
• Submit spam or unsolicited communications
• Attempt to gain unauthorized access to our systems
• Scrape or copy content without permission
• Use automated tools to access our services
• Interfere with the proper functioning of our website

4. Contractor Listings and Verification

4.1 Verification Process

While we make reasonable efforts to verify contractor licenses, insurance, and credentials, we do not guarantee the accuracy or completeness of this information. Verification badges indicate that we have reviewed certain documentation at a specific point in time.

4.2 No Employment Relationship

Contractors listed on 918 Pros are independent businesses. We do not employ contractors, and they are not our agents or representatives. Any contract for services is directly between you and the contractor.

4.3 No Guarantee of Services

We do not guarantee the quality, timeliness, or performance of any contractor services. We are a directory service only and do not supervise, direct, or control contractors or their work.

5. Reviews and Ratings

5.1 Review Guidelines

When submitting reviews, you agree to:

• Base reviews on your actual experience with the contractor
• Provide honest and accurate information
• Avoid profanity, hate speech, or personal attacks
• Not post duplicate or spam reviews
• Not submit reviews in exchange for compensation

5.2 Review Moderation

We reserve the right to remove, edit, or refuse to publish any review that violates these Terms or our review guidelines. We may also remove reviews that we suspect are fraudulent or not based on genuine experiences.

6. Intellectual Property

6.1 Our Content

All content on 918 Pros, including text, graphics, logos, images, and software, is the property of 918 Pros or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Your License

You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

6.3 User Content

By submitting content to 918 Pros (including reviews, comments, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such content in connection with our services.

7. Disclaimers

7.1 "As Is" Service

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 No Warranty of Accuracy

We do not warrant that the information on our website is accurate, complete, or current. Contractor information, ratings, and reviews are provided for informational purposes only and should be independently verified.

7.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 918 PROS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) our services
• Any conduct or content of contractors or other users
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE PAST SIX MONTHS, OR $100, WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless 918 Pros, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit to our services

10. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use our services will immediately cease.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in Tulsa County, Oklahoma, rather than in court, except that you may assert claims in small claims court if your claims qualify.

11.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis only, and not as part of any class, consolidated, or representative action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and 918 Pros regarding your use of our services and supersede all prior agreements and understandings.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: